Business Travel: Perception vs. Reality
In movies and TV shows, business people are always jet setting off to exciting locations to do fabulous things. As with most other details in movies (the size of a newborn baby right after delivery, how close tourist spots are to one another in a big city, how windshields in cars actually break), this is not so much how business travel really goes.
It’s not glamorous outfits, first class flights, and limo rides to fabulous locations. I’ve found that it’s a lot more rushing around trying to make flights, hurriedly preparing to do a presentation, trying to find all the places you’re supposed to be, figuring out where and when to fit in a meal, and finding moments of joy in the midst of the hurry and chaos.
Here are a few key details on the realities of my most recent business trip.
My Business Trip Statistics
Time Breakdown by Activity
Counting All the Things
My Trip in Pictures
Here are my most exciting pictures from this trip. Go ahead, folks. Drink in the glamour.
What do you think?
What has your typical work travel experience looked like? Add your thoughts in the comments.
For the third year in a row, a friend and I went to a yoga festival. It's always a great opportunity to try out new yoga styles and revisit poses I haven't done for a while. This year, I had a chance to do three of my favorite poses. The opportunity to stretch and reinvigorate through these poses reminded me of why yoga is such an important component of my overall health and well-being.
A few years ago, I developed what I affectionately refer to as "old lady hip." In short, sometimes, one of my hips decides that me being able to stand upright and walk like an able-bodied human being is highly overrated. Fortunately, I discovered pigeon pose. Pigeon pose is a hip opener that stretches out the hip flexors and the hip rotators, meaning that it helps strengthen both aspects of my hips. Doing this pose on a regular basis has eliminated this problem.
I find twisting moves energizing. The supine twist, where one leg is straight and the other is bent, not only stretches my back, but stretches everything along the side, too. This pose, which is easy to hold for an extended period of time, minimizes back pain and promotes a general feeling of calm. As an extra added bonus, I can also stretch my neck and arms during this pose.
Upward Facing Dog
While downward facing dog gets all the attention, I'm a fan of upward facing dog. As someone with a desk job, upward facing dog stretches and strengthens all the muscles that sitting at computer doesn't. This pose activates the abdomen, chest, shoulders and back.
What Do You Think?
What are your favorite yoga poses? Share your thoughts in the comments.
From Job Applicant to Hiring Manager
Six months ago, I was in transition and searching for the next great position in my career. Now, I'm at a great company, in a job I love, and I'm in the process of hiring two new employees to be a part of the team I'm creating.
Having researched resume format and tweaked my resume again and again, and then sifting through the pile of resumes of people possibly interested in working for me, I have gained new insights into how to make your resume most effective.
Your Resume Goals
First, let's talk about what success looks like. In it's most simple form, the goal of your resume is to get you a job. However, let's break that down a bit and look at the first mini-goal in that whole process--getting a recruiter or hiring manager to want to get in contact with you to find out more. Let's focus on how you get to that critical first step.
The Initial Sorting: Yes, No or Maybe
As a hiring manager, I really want to hire someone amazing. Each time I see that I've received a new application, I'm little kid excited that this might be just the right person to round out the team and do the work that I need done. On that initial scan, I'm deciding which camp you fall into.
Yes, yes, a thousand times yes!
Sweet. They look like a great candidate! Let's contact them immediately to find out more!
No. Just no.
Ugh. Work experience doesn't seem related to this role. Long, rambly resume. No thanks.
I'm just not sure.
Not great, but may be worth exploring--or maybe not. I'm going to have to think about this.
Questions Your Resume Needs to Answer
As a hiring manager (or recruiter) who scans every resume submitted for the two positions for which I am hiring, I am looking for answers for the following critical hiring questions. Answering yes to most, if not all, of these questions, gets you into the "yes" pile.
Question 1: Does this person have the skills needed to do this job?
Does their work experience and education line up with what is needed for the position? Do they have the technical ability and interpersonal skills to succeed? Have the job responsibilities they have had previously positioned them well for what is required of this position? Did they paraphrase the job description and help connect the dots between their qualifications and the available position?
Question 2: Does this person actually want this job? Or are they looking for any old job?
Is the job application personalized at all? Do they look like they are mass-applying for jobs, or like they actually want this position with this organization? Does their summary of what they are looking for match what the job is? Does this position seem like a logical step from their current position? If not, did they explain that this makes sense for them? (Like emphasizing how their background in manufacturing has prepared them for this job in your industry?) Do they live in the city where the job is, or mention that they plan to move? Do they emphasize how their skills will help them do the job? Do they mention wanting to work for a company like yours or doing a job like the one that is open? Is this job really their thing?
Question 3: If they took the job, would they be successful?
Does the content of their resume or summary align with what the open job requires? Are things like the level of responsibility, travel percentages, expectations for remote work or managing or not managing people what they want to do? If they have worked at larger companies with a slower pace, will the fast-pace of a start-up energize or overwhelm them? Can they be self-directed, or follow directions, as will be dictated by the role? Does this fit in with their career trajectory? Are they taking a job that isn't really ideal for them? If so, are they going to leave right away to take the job that is a better fit? Does the improvement in job responsibilities, work culture, industry or opportunity create an environment that they will really enjoy? Have they addressed any of these possible concerns in their resume or cover letter?
Getting to the "Yes" Pile
While there is no magic formula to create the perfect resume for every situation, here area few resume best practices that can help you get to the "yes" pile. Here are a few characteristics of what I think "good" looks like:
Tip 1: Include a summary front and center.
Whether you call it a "professional highlights", "summary of qualifications" or something else, this section is the Cliff Notes for the rest of your resume. This targeted, concise summary should be tailored to the job. As a resume screener, this helps me know if I should bother to keep reading. For me, not having this quick paragraph really hurts your chances of moving on. It's like having a long, dry user manual handed to you with no table of contents. Give me a your quick elevator speech on what you bring to the table so I can see if the book is worth continuing to read. Address those critical questions so I know it's worth the time to connect with you personally.
Tip 2: Keep the length to two pages.
I have seen far too many 3 page and up resumes. One key skill I'm looking for is the ability to summarize and prioritize. Skip your street address, references, and information about the high school you attended. Get rid of the extras that add length, but not value. Your resume, which may need to cover 5-30 years of relevant work experience, is one way you can demonstrate your ability to discern and highlight the most important points.
Tip 3: Be clear, specific, and precise.
Write in coherent bulleted points or sentences. Include relevant industry keywords without overusing jargon to try to impress. I'm hiring educators who need to be able to take a complex topic (everything relevant you've ever done) and show me the parts that will be most directly related to the job. This includes formatting. Make sure I can, at a glance, tell your job titles from the company names from your job responsibilities. Use white space to make it readable. Show me that you can make even complex content easy to navigate.
What Do You Think?
What other tips do you have for getting your resume into the "yes" pile? Include details in the comments.
Why Gluten Free?
I've been gluten free for a couple of years now. While it was a struggle at first (hello, donuts), I feel significantly better. Since I have Hashimoto's Thyroiditis, which sounds awful, but is totally manageable, eliminating gluten is one strategy that can help immensely. I also find that when I have to make special effort to eat things like bread, pasta and baked goods, I make way better food choices consistently since fruits, vegetables and lean protein are all naturally gluten free. Ordering at restaurants is also significantly easier since "salad with chicken" is now my go-to meal.
As a side note, I know people who shudder at the though of being gluten-free--and I get that. I'm not one to foist my diet on others (my daughter and coworkers often call dibs on my gluten, which is all good.) For many, the though of giving up bread is unthinkable. Personally, I also hate being the person who has to pipe up and announce that I have dietary needs. (Can I please call extra attention to myself while also being perceived as difficult? Ugh.) While initially I was also in that camp of both loving cake and not wanting to rock the boat, I now realize that I'm willing to do a great many things if the benefit is that I don't feel terrible all the time.
Sources of Gluten
So what is gluten? In short, "Gluten is a family of proteins found in grains like wheat, spelt, rye and barley." (See "Learn More" for additional details.) Here are the typical sources of gluten that are commonly present in the grocery store and on restaurant menus everywhere:
Some people suggest that "just this once" I should be able to eat gluten. That seems completely reasonable, but is not so much how it work. Upon the accidental ingestion of cookies and cream ice cream or a wayward crouton, bloating and a general feeling of yuckiness result. In cases where I have eaten something over the course of a few days that I later learned contained gluten, the condition intensifies to what I would ever-so-politely call "severe intestinal distress." It is not pleasant to say the least.
Sneaky Sources of Gluten
I now read labels like crazy. Fortunately, most labels have "contains wheat" at the bottom of the ingredients list. Other items will be labeled as "gluten-free"--sometimes even things like carrots. (Really, carrots? You're bragging about being gluten-free? By that logic, shouldn't you also be bragging about not being made of meat? I'm dissappointed in you, carrots.)
However, there are a few things I would have never have thought to check to see if they contained gluten. News flash: some of these are not even food.
Food You'd Never Suspect
Vitamins, Medications and Pills
I would have never expected to have to look for gluten in medications. (I'm not sure what I thought "pills" were made of, but it never occurred to me that it might be something I need to check.) Now, when I shop for vitamins or supplements, I make sure that they are listed as gluten-free. At one point, I bought melatonin in chewable form--which I now know not to take since "chewable" often equals "gluten." It's also worth asking your pharmacist to clarify that medications are gluten-free. Who knew?
Makeup and Personal Care Items
Now I feel like the glutens are just out to get me. After doing a bit more reading, even though personal care products (like shampoo, makeup, and lotions) sometimes contain gluten, they probably aren't going to have much of an impact (see "Learn More" for additional details). The main concern is ingestion gluten, not having it absorbed through the skin. Since gluten-free has become a buzz word, I'm sure that putting "Gluten Free" on items enables companies to charge more for them and promote that they are possibly better. Regardless of whether this is a legitimate concern, personal care items like cosmetics, hair care products and lotions may contain gluten. There are also companies, like Jason, who promote their products as Gluten Free.
Personally, I tend to use products that contain less (for lack of a better term) crap, many of which also do not contain gluten. See "learn more" for additional details on what to avoid in cosmetics.
What Do You Think?
Were you surprised by any of the items possibly containing gluten? What other gluten-containing products are available? Include your thoughts in the comments?
Standing on the Corner, Waiting for a Bus
When I moved to Minneapolis, I started working downtown and realized that many people opted to take public transportation rather than driving. A few years later, I also moved not far from the light rail train, so for a solid decade, I took the morning train, worked from 9-5 and then I took the train back home again. As job possibilities presented themselves, one of my ongoing requirements was being able to continue my easy train commute.
On a Downtown Train
After my position was eliminated at the end of last year, I started a new job, and for the first time in 12 years, I am driving daily to and from work. I was reticent to make this change, but I also received an offer for a job that was a perfect fit for me, so driving to and from work seemed a small price to pay for a great career opportunity. The other day, I took the train downtown to meet a friend for coffee. It reminded me of the good, the bad, and the ugly about commuting to work my train.
Why I Usually Loved My Train Commute
For me, taking the train was quicker, safer, cheaper, easier and enabled me to have a smaller carbon footprint. What’s not to love?
Why I Occasionally Disliked My Train Commute
Lower cost? Easier? What's not to like? Well, there are a few things...
What Do You Think?
What are the good and bad parts of commuting to and from work using public transportation? Include your thoughts in the comments.
Adulting is Hard
One of my goals as a parent is to help prepare my now teenage daughter to be a functional adult who makes good decisions and is happy and healthy. Here are my top 5 focus areas to position her for adulting success.
Tip 1: Plan ahead to avoid creating emergencies.
Tip 2: Take control of your personal safety and security.
Tip 3: Have positive interactions and build healthy relationships.
Tip 4: Attend to your overall health and well-being.
Tip 5: Commit to personal growth and positive change.
What do you think?
What are your top pieces of adulting-related advice? Include your thoughts in the comments.
My Taste in Music
My musical tastes are often a little off the beaten path. Since a couple of years ago, when my household started watching Ditty TV on our Roku, I've really enjoyed listening to Americana music. Shawn James (with or without his band, The Shapeshifters) has been one of my favorites. Shawn James, along with fiddle player Sage Cornelius, recently played their first Minnesota gig at the Turf Club in St Paul, and I got to see him play live. Here are three of my favorite songs featuring Shawn James for your listening pleasure.
"Hellhound" by Shawn James
This is the first song by Shawn James I ever heard. In this video, it's amazing to me that this larger than life song is generated by one guy playing at least 3 instruments and singing in room full of weird stuff.
Cover of John Legend's "Who Did That to You?" by Shawn James with Sage Cornelius
I've heard the John Legend song (featured in the movie D'jango Unchained). Here, Shawn James does the song the way he thought it should have been done in that scene--a little angrier. Fiddle player Sage Cornelius is also ridiculously good.
"The Bear" by Shawn James and The Shapeshifters
I love this video. It has great music, fire and moonshine, so what's not to like? Near the end, as the lot of them are dancing around the fire, the guy on the left is jamming harder than perhaps anyone else has jammed in the history of playing an instrument while dancing. This song and video feature not only Shawn James, but The Shapeshifters as well.
Bonus: "John the Revelator" by Shawn James
Here is my fan filmed, poor lighting video of Shawn James singing an a cappella version of "John the Revelator" with the audience stomping and clapping along. Mad props to Sage Cornelius who is microphoneless, but jamming his heart out onstage. Video taken at The Turf Club in St Paul on 3/19/2018.
The Obligatory Nerd Girl Fan Photo
My husband, and extrovert, struck up a conversation with Shawn James before the concert, and took my picture with him. Now my daughter, who is particularly fond of "The Bear" video, will definitely think I'm super cool.
First, Let's Celebrate!
I have great news! My job search has come to a successful close. As of this week, I have accepted a full-time position as an instructional design manager with a software company. I’m excited about this role and happy to get to change gears from being tastefully boastful about how good I am at working to having a job where I actually get to do some paid work. I’m way pumped up about this opportunity and the fun challenges it will bring. Hooray and woo hoo both!
A Note About My Observations
I’m including several numbers in this article. Keep in mind that while I pride myself in my ability to count and do basic math, I’m dealing with a very small sample size. (See the “Learn More” section for issues that can be caused by having a small sample size when it comes statistical information.) This article can only barely be called “research” and is more appropriately described as me sharing my personal experience. With that disclaimer, on to the numbers!
Now, Let's Look at the Numbers
As a bona fide Excel nerd, and meticulous planner, I have kept detailed records on my job search journey from layoff through my exciting new job. Here are a few statistical highlights of what on earth I did with myself since my position was eliminated oh-so many months ago.
How Long Will This Take: Job Search Length
Please, Please Look At My Resume: Job Applications Submitted
Now We're Talking: Interviews
I Know People: Referrals and Impact on Interview Likelihood
I Will Never Work Again: Low Points During The Job Search
Everything Works Out: Lessons Learned During the Job Search
What Do You Think?
What are your job search insights? What worked well for you? Share your ideas in the comments.
Death by Lecture
As humans in today’s fast-paced world, we often value getting the job done as quickly as possible. When it comes to helping people learn, lecturing’s, aka “just tell them everything they need to know,” becomes the unfortunate default mode of information delivery. Unfortunately, the process of knowledge transfer doesn’t work like a bank deposit, and we can’t just extract knowledge from one person and implant it in another. Instead, individuals need to engage with information so they understand what to do with those details and make them into their own, internalized knowledge.
Grandpa, Tell Me a Story
You know who loves stories? Little kids. Do you know why? They are trying to figure out what the world is all about and what to do with all of the things they are experiencing for the first time. Just like adults use stories to help children understand the world, stories help adults make the transition from bland best practice or potentially useful technique to thing-I-actually-do. Let’s look at three examples of how stories can be incorporated into training to engage people in the learning process and help adults actually learn.
Reason 1: Stories Help Concepts Become Real
In training, many times we’re covering abstract ideas, and sharing models for how to apply those ideas. Stories help us make that jump. Here's an example:
During a training with customer service professionals, we're trying to help them understand the importance of getting to know individual customers and catering to their unique needs.
"Each customer is different. Every person who calls us on the phone has their own point of view and personal struggles that we may know nothing about. We need to find out what matters to them and emphasize those points as we speak to them. Overall, be careful about making assumptions about people’s wants and needs based on your personal preferences."
Story to make the idea real:
"Here’s an example of learning about our customers and tailoring our approach to their wants and needs.
While working at a table at a church conference, my job was to discuss health insurance benefits with pastors currently working in congregations. I was there to promote a great new benefit where pastors could earn $250 for completing an online health assessment quiz. For me, taking the health assessment was a no-brainer, because I thought, “Yay! Free money!”
I quickly learned, though, that this was not the prevailing opinion among the pastors. Several stopped to express outrage that the church was trying to BRIBE them to take the health assessment. Since many of the pastors prided themselves on being more concerned with doing good in the world than with money, having a financial reward for doing something that they should do anyway became a disincentive.
One church leader realized that a different approach was needed. She used the concept of stewardship—which means taking care of the gifts God has given to you, including your money and your own personal health. She told pastors that it was their duty as leaders of the church to model good stewardship by taking the health assessment (especially since another benefit was helping their congregation to earn a discount on their health insurance premiums).
By keeping the wants and needs of the audience in mind, and realizing that they may be very different from our own, we figured out how to position this benefit in a way that resonated with our audience. "
How the story helps:
This story takes an abstract concept (everyone is different) and drives it home. Since many people may identify with the person who would gladly take the health assessment to earn money, seeing a completely different, and often unexpected, viewpoint can be shocking. Adding details about people and context for why they have the values they do, can be eye-opening.
Reason 2: Stories Help People Learn from Other People's Experiences
When you first learn a concept, it may sound good in the abstract, but you're not sure how to apply that idea in the real world. In professions like being a police officer or a fire fighter, stories are a way that seasoned staff help rookies learn from other people's experiences. Here's an example of how to use stories to share real-world examples.
With new corporate trainers, using proximity technique to deal with disruptive students in a classroom environment.
"When trying to manage students who are disrupting the classroom, using proximity can be helpful. In short, standing near a student can help them to realize that they need to change their behavior."
Story to share one person’s experience using the technique:
"During student introductions at the beginning of a sales training class, Alice, a branch manager sitting at a table in the back of the room, was explaining what she hoped to gain from class.
In the middle of Alice’s introduction, Jim (the top insurance salesperson in the region) answered his phone. He was sitting at the front table in the classroom, and there was no way for the whole class NOT to hear his conversation as he loudly explained the concept of accident forgiveness.
I asked Alice to pause for a moment, then walked over to Jim, and stood next to him for a moment. He looked at me, I smiled at him, and then he put his hand over his phone long enough to say, “I’ll step outside to finish this call.” I nodded to let him know that I appreciate it. Once he left, Alice finished up, and the next person did their introduction.
In this case, standing next to Jim was the cue he needed to realize that he was doing something disruptive and self-correct his behavior."
How the story helped:
The story involves people with names and characteristics. This shows on sometimes challenging student, a high performing salesperson, and a situation that may resonate with students. It also shows how using a relatively simple solution can solve the problem, and help the trainer maintain control of their classroom. This story shows students how they can apply the skill, which may also help them identify when they could use a specific skill in their classroom.
Reason 3: To Give Context for Technical Training
When I’ve observed technical trainers, most of them are great at taking people through the step by step process needed to make something work. However, many times the question “why would we ever do this?” is missed. If people don’t get why the process matters, they will have a hard time mustering up enough energy to pay attention. Here's an example of how to use a story to set up a scenario within a technical training course.
Showing students in an intermediate Microsoft Word class how to use the mail merge feature to create mailing labels.
"We’re going to create mailing labels. This would be helpful if you needed to mail the same item, like a marketing campaign, to multiple people. You could even use a mailing list that you had saved in Excel as the starting point for your mailing labels."
Story to illustrate why you'd complete this process:
"Joanie and Chachi are getting married and having the big wedding of Joannie’s dreams.
Now that it’s time to address invitations, her best friend, Jenny Piccalo, points out that addressing 500 envelopes by hand is going to be excruciating.
Joannie has a great idea! Why not use the Excel file they’ve created and use the Mail Merge feature in Word to create mailing labels! They can even use one of those handwriting style fonts to help them match the script on the invitations.
Let’s look at how to set that up."
How the story helped:
Especially in technical training, sometimes we get so caught up in the “click here, click there, GOOD LORD NOT THERE” aspect of it that we forget to tell students why they’d ever bother to do the process we’re explaining. Giving them a why, in this case a why that aligns with concepts people know (the joys of managing the postal aspects of a big event) and incorporating fictional characters (who doesn’t love a little Happy Days reference?) adds a layer of lightheartedness that is often missing from technical training.
What Do You Think?
Why do you think telling stories in training is beneficial? What is your favorite story to tell? How does it enhance the learning process? Include your thoughts in the comments.
If You Want Links...
This blog entry includes no links to additional resources or vendor sites in order to make it compliant to be posted within several Facebook groups. There is another version of this blog post that includes vendor and article links. Visit the Roller Derby category link.
Gearing Up for Roller Derby
In roller derby, pads are not for if you fall, but for WHEN you fall. Keep this in mind as you pick out your first roller derby gear.
Having the right safety equipment is a prerequisite for even entering practice. Your gear will be checked to make sure you're wearing all the pieces and that it's all on correctly. Missing equipment means that you don't get to skate.
Being a sport that not just everyone knows about, it takes a little bit of research to figure out what to buy, how to buy it, and where to buy each item. Here are a few tips to get you started.
What to Buy: Derby Gear List
Here is the gear you need before you can set skate in a roller derby practice or fresh meat program:
Guiding Principles for Buying Gear
How to Choose: What to Look for in Roller Derby Gear
You're looking for roller derby skates, not inline skates or artistic roller skates. Roller derby skates usually have a lower boot than the skates roller skating rinks have for rent. Derby skates are typically sized in men's sizes, and for women, buying 1 size smaller is recommended. Here are few popular skates for fresh meat (roller derby newcomers) that run about $100-$175 : Reidell Dart, SureGrip GT-50 and Reidell R3.
Since concussions are prevalent in roller derby, getting a quality helmet is important. Helmets used for roller derby are not the same as bicycle helmets. Typically a skateboard helmet or hockey helmet works. Measure your head, and use those measurements to make sure you purchase the right sized helmet. A helmet will probably be at least $30. Triple 8, Pro-Tec and S-1 are frequently purchased brands.
You can pick up a sports mouth guard at a drug store or big box department store for under $10. Many roller derby skaters grab a mouth guard by SISU. They are lighter weight and you can drink and speak more effectively with one in. These may run around $30 and come in a variety of fun colors.
You need a set of elbow pads with hard plastic on the elbows. Popular brands are Triple 8, 187 and Pro-Tec. Make sure they fit snugly on your elbows.
You need a set of wrist guards that have braces on the fronts. (If you see roller derby skaters clapping, they are usually hitting their wrist guards together.) Ideally, wrist guards should have a brace on both sides for additional stability and protection--like the Triple 8 Saver Series Wrist Savers, which run about $20.
Knee Pads: Spend Your Money Here
In roller derby, falling is inevitable, and I almost always fall on my knees. There are also several skills that require you to land on or tap your knee pads. Consequently, knee pads are a good place to buy better gear right away.
Personally, I started with low end Triple 8 knee pads (about $30) , and I quickly upgraded. I went with 187 Killer Pro Knee Pads, which were about $65. It seems like a fair amount of money, but not damaging my knees is worth way more than that. Some people don't like how far the 187s stick out, so try out different brands or talk with other skaters to see what they like. Pro-Tec, Smith Scabs and Deadbolts are just a few other brands to check out. I include a link to knee pad reviews in the linked version of this article.
Where to Buy New Gear
Ideally, you'd get a chance to try on gear before you buy it. Be sure to see if there is a roller derby shop in your area. In the Twin Cities, check out Wheels on Wheels on Facebook. (The owners are involved in men's roller derby and work by appointment.) General sports stores, or skateboard shops, may have some equipment, but not necessarily the best derby specific gear.
For beginning derby skates, you may want to check out the pro shop at your local roller skating rink. The selection is typically not huge, but you may have a chance to try on skates.
Online, there are approximately 4 bijillion places where you can buy derby gear. Here are just a few:
Where to Buy Used Gear
Be sure to check with other skaters. They may have gear that they want to get rid of that can get you started.
Facebook also has several different groups to buy, sell and trade roller derby gear. Here are a few:
What Do You Think?
What are your roller derby gear preferences? Include your thoughts in the comments.
Please note that I'm not receiving incentives from any organization to promote or suggest one product or website over another. These are just my personal opinions, for your consideration. Search for these titles to learn other people's opinions:
I learn for a living. I distill my research into useful blog entries. Geek, parent, knitter, yogi, writer, educator, businessperson, gluten intolerant & roller derby nerd.